Frequently Asked Questions

We implement a multi-stage quality control system: Incoming Quality Control (IQC) inspects all raw materials before they enter the production line. First Article Inspection (FAI) and In-Process Quality Control (IPQC) are performed on the production line to catch deviations early. All finished products undergo a combination of sampling and full inspection. Additionally, every product must pass a mandatory 24-48 hour aging test before shipment to verify luminous flux maintenance and lifespan reliability.

Yes. We regularly commission third-party laboratories to conduct reliability verification, including withstand voltage, insulation, temperature rise, and lifespan testing. This ensures our quality data is independently verified and traceable.

Each of our 3 production lines is supervised by QC staff with more than 3 years of experience. Combined with strict IQC on raw materials and IPQC during production, we maintain consistent product performance across all batches. Optical parameters such as color temperature, power, and CRI are measured and logged for every production run.

We provide full end-to-end OEM/ODM services covering product concept, design prototyping, pilot production, and mass production. Customizable parameters include wattage, color temperature, CRI, beam angle, housing color, surface finish, product structure, logo, and packaging. This allows you to develop products that perfectly match your brand identity and market requirements.

Our in-house manufacturing capabilities enable us to shorten the product launch cycle significantly. From concept to mass production, the timeline varies by complexity -- simple modifications to existing models are faster, while fully custom designs take longer. We work closely with customers at each stage to ensure efficient confirmation and minimal revisions.

Absolutely. We can adjust optical parameters such as color temperature, power, and CRI, as well as housing colors and surface treatments to meet the aesthetic and functional needs of different markets. We also support compliance customization to ensure products meet local certification requirements.

We export to over 36 countries worldwide, including the UAE, Saudi Arabia, Qatar, UK, Canada, Australia, Germany, France, Spain, Italy, Netherlands, Sweden, Finland, Poland, Switzerland, India, Singapore, Malaysia, Indonesia, Thailand, South Korea, New Zealand, and many more. Our logistics team is experienced in handling international shipments to all major markets.

We support sea freight (FCL and LCL), air freight, and express courier depending on your order size, urgency, and destination. Our team can advise on the most cost-effective and reliable shipping option for your specific requirements.

Yes. We handle all standard export documentation including commercial invoices, packing lists, bills of lading, certificates of origin, and other documents required for customs clearance. We have extensive experience exporting to diverse markets and understand the documentation requirements for each region.